Refund Policy

Last updated: 21 April 2026

Overview

Zaxmarks Ltd operates as an independent editorial publisher and affiliate marketing platform. We do not manufacture, stock, or ship physical products. When you purchase a product through a link on our website, your transaction is completed directly with the third-party retailer or manufacturer. Therefore, all refund and return requests for physical goods must be directed to the seller from whom you made your purchase.

Affiliate Purchases

If you clicked an affiliate link on zaxmarks.com and completed a purchase on a third-party website, the refund and return policies of that third-party retailer apply exclusively. We strongly encourage you to review the retailer's refund policy before completing any purchase. Zaxmarks Ltd cannot process refunds, exchanges, or returns for products purchased through affiliate links and accepts no liability for the fulfilment or quality of those products.

Digital Products & Services

In the event that Zaxmarks Ltd directly offers digital products, premium content, or subscription services, the following refund terms shall apply:

• Digital downloads and streaming content are generally non-refundable once access has been granted.
• Annual or monthly subscriptions may be cancelled at any time. Refunds for unused subscription periods will be assessed on a case-by-case basis and issued at our sole discretion.
• If you believe you are entitled to a refund for a digital product due to technical defect or misdescription, please contact us within fourteen (14) days of purchase at [email protected].

Chargebacks & Disputes

If you believe a charge was made in error or without your authorisation, please contact your bank or card issuer immediately. You may also notify us at [email protected] so that we can assist in investigating the matter. We reserve the right to dispute fraudulent chargeback claims.

Contact

For any questions regarding this Refund Policy, please email [email protected] or write to Zaxmarks Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.